Shipping Policy
Thank you for shopping with us at New Era Trend! We aim to provide a smooth and reliable shipping experience. Below are the details of our shipping policy.
Shipping Options
We offer the following shipping methods to accommodate your needs:
Standard Shipping
- Processing Time: 5-7 business days
- Transit Time: 7-15 days
- Total Delivery Time: 12-22 business days
Ground Shipping
- Processing Time: 3-5 business days
- Transit Time: 5-12 days
- Total Delivery Time: 8-17 business days
Fast Ship
- Processing Time: 3-5 business days
- Transit Time: 5-7 business days
- Total Delivery Time: 8-12 business days
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Processing times begin the next business day after your order is placed.
Shipping Costs
- Shipping costs are calculated at checkout based on your selected shipping method and location.
Delivery Locations
- We currently ship to all states within the U.S.
- We do not ship to P.O. boxes or APO/FPO addresses.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.
Delays and Issues
While we strive to meet the estimated delivery times, unexpected delays may occur due to factors beyond our control (e.g., weather, carrier issues). If your order is delayed or lost, please contact us at [email protected] for assistance.
Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us:
- Email: [email protected]
- Address: 2631 West 2 Street, Brooklyn, NY 11223
Thank you for choosing New Era Trend. We value your trust and look forward to serving you!